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How Maven Studio doubled rebookings in 90 days
A three-chair salon in Austin reshaped its checkout flow and never looked back.
The SalonOS Team March 12, 2026 4 min read
When Maven Studio opened in 2023, they had what most new salons have: great talent, full chairs, and a rebook rate of 31%.
The change
Owner Lina Park made one rule: no client leaves without a future appointment booked. Stylists were given a 10-second script and a tablet at the chair.
"It felt awkward for about a week. Now we can't imagine running the salon any other way."